Spinrise Casino Terms & Conditions

1. General conditions

These Terms & Conditions apply to the Spinrise Casino website, related services and any account created through the website. They form a legal agreement between you and the operator of the service. If you do not agree with any part of these terms, you should not use the website or its services.

You must read these terms together with any other information displayed on the website, including game rules, payment instructions, promotional terms, privacy information and responsible gambling material. Where a specific game, offer or service has additional conditions, those conditions may apply to your use of that game, offer or service.

The operator may update these terms from time to time. Changes may be made to reflect legal, regulatory, technical or business requirements. The updated version will apply from the date it is published on the website, unless a different date is stated. You should review this page regularly. Continuing to use the website after a change means that you accept the updated terms.

Eligibility and lawful use

• You must be of the legal gambling age that applies to you and must comply with all laws and requirements relevant to your location.
• You must not access or use the service where online gambling is prohibited or restricted by law.
• You must use the website for your own personal purposes and must not operate an account for another person.
• You must provide accurate, complete and current information when registering and whenever requested to update your details.
• You must not use the website for unlawful activity, fraud, money laundering, unauthorised commercial activity or any other improper purpose.
• You are responsible for checking that your use of the service is legal in your location.

Access to the website may be restricted, suspended or refused where the operator considers this necessary to comply with legal obligations, protect users, prevent misuse or maintain the security and integrity of the service.

2. Accounts, verification and security

Some features may require you to create an account. You may only create and use one account unless the operator has expressly approved otherwise. Account details must belong to you and must not be shared, sold, transferred or made available to another person.

You are responsible for keeping your username, password and other security information confidential. You must take reasonable steps to prevent unauthorised access to your account and should log out when using a shared or public device. Notify the operator promptly if you suspect that your account has been accessed without permission.

The operator may ask you to complete identity, age, location, payment or source-of-funds checks. You agree to provide information and documents that are reasonably required for these checks. Information must be genuine, readable and up to date. Until verification is completed, access to some or all services may be limited.

An account may be suspended or closed if information is inaccurate, verification cannot be completed, the account appears to be used by another person, or the account is connected with prohibited or suspicious activity. Where permitted by law, the operator may review activity and take appropriate action to protect the service and its users.

Account closure

You may request the closure of your account at any time, subject to any checks or obligations that need to be completed. Account closure does not remove responsibilities that arose before closure, including obligations relating to transactions, disputes, misuse or compliance checks.

If an account is closed or suspended, you must not attempt to create or use another account to avoid that action. Any such activity may result in further restrictions.

3. Deposits, play and withdrawals

You may only deposit funds using a payment method that you are authorised to use. Payment providers may apply their own terms, processing requirements or charges. The operator may refuse, delay or reverse a transaction where it is necessary for security, verification, technical or legal reasons.

You should only deposit money that you can afford to lose. Deposited funds must not be used for unlawful purposes or to support activity on behalf of another person. You are responsible for checking transaction details before confirming a deposit or withdrawal request.

Games are provided for entertainment and involve risk. Results are determined by the applicable game rules and, where relevant, random outcomes. The operator does not guarantee that you will win, recover losses or receive a particular result. You should review the rules and any displayed information before playing.

Withdrawal requests may be subject to account verification, payment checks, anti-fraud controls and any applicable game or promotional conditions. Funds may be returned through an approved payment method and may be subject to processing requirements. The operator may contact you or request additional information where needed to process a withdrawal lawfully and securely.

If a payment is reversed, rejected, charged back or found to be unauthorised, you remain responsible for the resulting amount and any reasonable costs that arise. Suspected payment abuse may lead to account restrictions, investigation or closure.

Errors and interrupted play

If a technical, display, calculation or other error affects a game, transaction or account balance, the operator may correct the error and take reasonable steps to restore the position that would have applied without the error. If a game is interrupted, the outcome will be handled according to the applicable game rules and technical records.

4. Promotions, responsible gambling and website use

Promotions, bonuses, rewards and competitions may be offered from time to time. Each offer is subject to its own terms, including eligibility requirements, expiry dates, wagering or play requirements, contribution rules, maximum values and restrictions on payment methods or games. You should read the specific promotional terms before accepting or using an offer.

The operator may amend, withdraw or refuse a promotion where permitted, including where an offer has been used in breach of its terms or appears to have been obtained through error, abuse or manipulation. Unless specifically stated, promotions are intended for one person and one account only.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover financial losses. Set personal limits before playing and take regular breaks. Do not play when upset, under the influence of alcohol or drugs, or when gambling is affecting your finances, relationships, work or wellbeing.

• Only gamble with money you can afford to lose.
• Keep track of the time and money you spend.
• Do not chase losses or increase stakes to try to change the result.
• Use available account controls, deposit limits, time-outs or self-exclusion tools where offered.
• Seek independent help if gambling is becoming difficult to control.
• If you are concerned about your gambling, stop playing and access support from an appropriate Australian gambling-help service.

Website content and acceptable use

The website and its content are provided for lawful, personal use. You must not copy, modify, distribute, interfere with, reverse engineer or commercially exploit any part of the service without permission. You must not introduce malicious code, use automated tools to gain unauthorised access, bypass security measures or disrupt the website.

Website availability may vary because of maintenance, upgrades, network issues, supplier problems or events outside reasonable control. The operator aims to keep information accurate but does not guarantee that every page, feature or service will always be available, complete or error-free.

Privacy and liability

Personal information is handled in accordance with the applicable privacy information published on the website. By using the service, you acknowledge that information may need to be collected, used and disclosed for account administration, payments, verification, security, legal compliance, customer support and responsible gambling purposes.

To the extent allowed by law, the operator is not responsible for loss caused by events outside its reasonable control, your breach of these terms, unauthorised use of your account, interruptions to telecommunications or payment services, or reliance on information that was incomplete or out of date. Nothing in these terms excludes or limits rights or guarantees that cannot lawfully be excluded or limited.

If any part of these terms is found to be invalid or unenforceable, that part will be read down or removed to the extent necessary, while the remaining terms will continue to apply. These terms are governed by the laws that apply to the relevant service and user, subject to any mandatory rights or protections available under Australian law.